Disclaimer
Research Use Only — Not for Human Consumption
All products offered by The Pink Vial Co. are intended strictly for research, laboratory, analytical, and scientific purposes only. Our products are not intended for human or veterinary consumption or use in humans or animals in any form.
The products offered by The Pink Vial Co. are not intended to diagnose, treat, cure, mitigate, or prevent any disease, illness, or medical condition. Nothing contained on this website should be interpreted as medical advice, a medical recommendation, or an indication that any product is suitable for use in humans or animals.
The statements, descriptions, and claims made on this website have not been evaluated or approved by the U.S. Food and Drug Administration (FDA). The products sold by The Pink Vial Co. have not been approved by the FDA for human consumption, medical treatment, or therapeutic use.
The Pink Vial Co. is a research product supplier and is not a medical provider, physician, pharmacy, compounding pharmacy, chemical compounding facility, or healthcare provider. The Pink Vial Co. does not operate as a facility described under Section 503A or Section 503B of the Federal Food, Drug, and Cosmetic Act, and nothing on this website should be construed as suggesting otherwise.
All products are sold exclusively for legitimate research, laboratory, educational, development, or analytical applications. Products must not be administered to humans or animals, incorporated into food, dietary supplements, cosmetics, or other products intended for human or animal consumption, or otherwise used for diagnostic or therapeutic purposes.
By purchasing, receiving, possessing, or using any product from The Pink Vial Co., you acknowledge that you understand and agree to these restrictions and represent that the product will be used solely for lawful research or laboratory purposes and in accordance with all applicable federal, state, and local laws, rules, and regulations.
By purchasing, you further represent that you are a qualified researcher, academic professional, or are purchasing on behalf of a licensed research institution or laboratory, and that all products will be used exclusively for legitimate research purposes in a proper laboratory setting.
The purchaser is solely responsible for determining whether the purchase, possession, handling, storage, transportation, and use of any product complies with all applicable laws and regulations. The Pink Vial Co. assumes no responsibility for improper, unlawful, unauthorized, or unintended use of its products.
Nothing on this website constitutes a recommendation, endorsement, or instruction to use any product for human or veterinary purposes. References to scientific research, biological mechanisms, compounds, or potential applications are provided solely for informational and research purposes and should not be interpreted as claims of safety or efficacy for human or veterinary use.
All products are independently tested by accredited U.S. laboratories for identity and purity, and a Certificate of Analysis (COA) is available for documented lots via our COA Library. Products are supplied “as-is” for research purposes and are not manufactured under pharmaceutical-grade Good Manufacturing Practice (GMP) conditions.
Limitation of liability: The Pink Vial Co. shall not be liable for any damages, injuries, or losses resulting from the misuse, improper handling, or unauthorized application of any product purchased from this website, and the purchaser assumes all risks associated with the use of research materials. By completing a purchase, you agree to indemnify and hold harmless The Pink Vial Co. and its officers, employees, and agents from any claims arising from the misuse of purchased products.
The Pink Vial Co. reserves the right to refuse or cancel any order where there is reason to believe a product may be used in a manner inconsistent with its intended research purpose.
BY COMPLETING A PURCHASE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THIS DISCLAIMER AND THAT ALL PRODUCTS ARE SOLD STRICTLY FOR RESEARCH USE ONLY AND ARE NOT FOR HUMAN OR VETERINARY CONSUMPTION.
Customer responsibilities
Customers are responsible for determining whether a purchase is lawful and appropriate in their jurisdiction and for complying with applicable laws, regulations, permits, licenses, institutional requirements, storage requirements, handling procedures, and disposal requirements.
Returns & Refunds
Overview
Due to the nature of our research-grade peptide products, we maintain a strict refund and return policy to ensure product integrity and comply with safety regulations. Please read this policy carefully before placing your order.
All Sales Are Final
All sales are considered final once an order has been shipped. Due to the temperature-sensitive nature of peptide products and the inability to verify product condition after delivery, we cannot accept returns or issue refunds for orders that have been dispatched.
We are unable to accept returns for any reason, including but not limited to:
- Change of mind or buyer’s remorse
- Ordering incorrect products or quantities
- Failure to receive package due to incorrect address provided
- Package held or returned by customs
- Inability to accept delivery
Damaged or Incorrect Items
If you receive a damaged or incorrect item, you must contact us within 48 hours of delivery with:
- Your order number
- Clear photographs of the damaged/incorrect item(s)
- Photographs of the packaging
- Description of the issue
Claims submitted after 48 hours will not be eligible for replacement. If your claim is approved, we will ship a replacement at no additional cost. No refunds will be issued for damaged or incorrect items — replacements only.
Lost Packages
If tracking shows your package as delivered but you did not receive it, this is considered a matter between you and the carrier. We are not responsible for packages marked as delivered. We recommend:
- Checking with neighbors or household members
- Contacting your local post office or carrier
- Filing a claim with the shipping carrier
For packages lost in transit (not showing delivery), please contact us after 14 business days from the ship date. We will work with the carrier to locate your package or discuss replacement options on a case-by-case basis.
Order Cancellation
Orders may only be cancelled if they have not yet been shipped. Once an order has been dispatched, it cannot be cancelled, and no refund will be issued. To request a cancellation, contact us immediately after placing your order.
If your order is successfully cancelled before shipment, a full refund will be issued to your original payment method within 5-10 business days.
Product Quality Guarantee
All products are third-party tested and shipped with verified purity of 99%+. Certificates of Analysis (COAs) are available on our website. We stand behind the quality of our products at the time of shipment.
We cannot guarantee product integrity after delivery due to factors outside our control, including but not limited to storage conditions, temperature exposure, and handling after receipt.
How to Contact Us
For any issues with your order, please contact us at:
Email: [ADD BEFORE LAUNCH]
Please include your order number in all correspondence. We typically respond within 24-48 business hours.
Summary
- Returns: Not accepted
- Refunds: Only for cancelled orders (before shipment)
- Damaged/Wrong Items: Replacement only (claim within 48hrs with photos)
- Lost Packages: Case-by-case after 14 business days
Shipping Policy
U.S. shipping only. The Pink Vial Co. currently limits shipping to addresses within the United States.
Orders may be refused, canceled, or held where shipment would be prohibited by applicable law, carrier requirements, processor rules, or verified product-specific restrictions.
State restrictions
Product-specific restricted states are configured in the product compliance panel. The final state-by-state review should be completed before launch and maintained as requirements change.
Shipping address
Customers are responsible for providing an accurate U.S. delivery address and for determining whether receipt is lawful and appropriate.
Customer service: [ADD BEFORE LAUNCH] [ADD BEFORE LAUNCH]
Business information
The Pink Vial Co. is a division of Clocktower Innovations LLC.
Business name: The Pink Vial Co.
Address: [ADD BEFORE LAUNCH]
Phone: [ADD BEFORE LAUNCH]
Email: [ADD BEFORE LAUNCH]
These template terms should be reviewed and finalized by qualified counsel before production launch.
